Incident management that takes you from detection to "all clear" — in one place.
Opsentry connects monitoring, incident response, and customer communication: failed checks open incidents, your team posts updates as it works, and your public status page tells customers the truth in real time.
The incident lifecycle, structured.
Automatic detection
Incident rules turn repeated check failures into incidents without a human in the loop — severity and affected service pre-filled, team notified instantly.
Severity & status tracking
Classify incidents as minor, major, or critical, and walk them through investigating, identified, monitoring, and resolved — the vocabulary your customers already understand.
Timestamped updates
Post updates as you learn more. Each one lands on the public timeline, so customers and support staff always see the latest state — no "any update?" pings.
Maintenance windows
Schedule planned work in advance. Announced maintenance renders distinctly from incidents, so planned downtime never reads as a surprise outage.
Team notifications
Email, webhooks, Slack, Microsoft Teams, Discord, and Telegram — route incident alerts to wherever your team actually looks.
API-driven workflows
Create, update, and resolve incidents from your own tooling via the HTTP API — wire Opsentry into your deploy pipeline or existing alerting.
Communication is half of incident response.
Most teams handle the technical half of an incident far better than the human half. The fix is structure: acknowledge fast, update on a cadence, say what you know and what you don't. Opsentry bakes that structure in — incidents publish to your status page, subscribers get notified automatically, and the resolved timeline becomes your public post-incident record. For wording and timing, see our incident communication guide.